1 Goodrest CroftYardley WoodBirmingham, B14 4JUTel: 0121 474 2059
Please telephone or call in at the surgery to make an appointment. Urgent cases will always be seen the same day. Consultations are for one patient only so please make a separate appointment if more than one person needs to be seen. Routine appointment slots are for 10 minutes so if you think you may need longer please book a double appointment.
Although you are registered with one of the doctors you may see the doctor of your choice, however, in an emergency this may not be possible. If your usual doctor is away, his/her work will be covered by other partners or a locum.
If you feel that your problem can be dealt over the telephone rather than by visiting the surgery please call and ask the reception staff to offer you a telephone consultation. The doctors each offer a small number of these appointments daily. Please make sure you are always available to receive a call back from the doctor if you have requested this service.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
HOME VISIT REQUESTS MUST BE REQUESTED BEFORE 10.30 AM SO THAT THE ON CALL DOCTOR CAN ORGANISE THEIR SURGERIES AND HOME VISITING LIST
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Information leaflet for Patients re: Home Visits requests
We are no longer a training practice but hope to return to this in the near future.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
The practice has wheelchair access to all areas and patients services on the ground floor. There is a door bell intercom service for wheelchair users positioned next to the front door, a portable induction loop for patients who impaired hearing, an alarmed disabled toilet and a lower section built into the side of reception desk for wheelchair users.
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